We understand that circumstances may arise that require you to cancel your enrollment in our e-learning course. Please review our cancellation policy below:
- Cancellation Period: You may cancel your enrollment within 7 days from the date of purchase for a full refund.
- Refund Eligibility:
- If you cancel within the specified cancellation period, you will be eligible for a full refund of the course fee.
- No refunds will be issued for cancellations requested after the specified cancellation period.
- Cancellation Process:
- To cancel your enrollment and request a refund, please contact our customer support team at [info@greendigitalit.com].
- Provide your full name, order number, and reason for cancellation when reaching out to our support team.
- Refund Timeline:
- Refunds will be processed within 30 business days from the date your cancellation request is approved.
- Please note that it may take additional time for the refunded amount to reflect in your account depending on your payment method.
- Exceptions:
- In certain cases, such as technical issues preventing access to the course content, we may consider refund requests outside the standard cancellation period. Please contact us for assistance.
- Course Access Upon Cancellation:
- Upon cancellation and refund, your access to the course materials will be terminated.
- Any course progress, certificates, or associated benefits will no longer be accessible after cancellation.
- Modification of Terms:
- We reserve the right to modify this cancellation policy at any time without prior notice. Changes will be effective immediately upon posting on our website.
For further inquiries or assistance regarding our cancellation policy, please contact us at [customer info@greendigitalit.com].